Contact Halo Bolt
Our team is ready to help with jump starter questions, product support, and order assistance
How to Reach Halo Bolt
Email Address
The Halo Bolt team typically responds within 1–3 business days. We handle jump starter troubleshooting, warranty questions, product selection help, and general inquiries.
Mailing Address
Halo Bolt
2947 Innovation Way, Suite 204
Seattle, WA 98109
United States
Business Hours
Monday – Friday
9:00 AM – 5:00 PM Pacific Time
Email inquiries received outside business hours will be answered the next business day.
Amazon Shop
Our full product lineup is available on Amazon with Prime shipping, customer reviews, and Amazon’s return policy.
Send Halo Bolt a Message
Contact & Support Questions
The Halo Bolt team typically responds to email inquiries within 1–3 business days. Messages received on weekends or holidays will be answered on the next business day. For time-sensitive jump starter troubleshooting, include your product model number and a description of the issue in your first message.
To help us respond faster, include your Halo Bolt model (e.g., Air, Ultimate 3.0, 58830), where you purchased it, and any relevant details about your question. For troubleshooting, describe what’s happening, when it started, and what you’ve already tried.
We currently provide support through email and our contact form. This allows our team to track your inquiry and provide detailed, documented responses. Most jump starter questions can be resolved quickly through email with the right information.
For Amazon orders — shipping delays, returns, refunds, or damaged shipments — contact Amazon customer service directly through your order page. For product questions or warranty support on items purchased through Amazon, the Halo Bolt team can help through this contact form.
Yes. If you’re experiencing a defect or performance issue with your Halo Bolt jump starter within the warranty period, reach out through email or the contact form. Include your model number, purchase date, and a description of the issue. We’ll guide you through the warranty process.
Absolutely. If you’re deciding between Halo Bolt models — whether you need air compressor capability, wireless charging, or a specific battery capacity — send us your vehicle type and use case. Our team can recommend the best match for your needs.
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